Last Updated: Sunday, February 9th, 2025 at 2:33 PM PST

1. Our Services

The information provided when using our services is not intended for distribution in any jurisdiction where such use would be contrary to law. Users accessing our services from other locations are responsible for compliance with local laws.

The services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If you are subject to such regulations, you may not use our services.

2. Intellectual Property Rights

Our Content and Marks: We own or license all intellectual property in our services, including source code, databases, functionality, software, website designs, text, photographs, and trademarks. These are protected by copyright and trademark laws.

Your Use of Our Services: We grant you a non-exclusive, non-transferable license to access the services and download or print content for personal, non-commercial use only.

3. User Representations

By using our services, you represent that you have the legal capacity to comply with these legal terms. If any information provided is inaccurate, we reserve the right to suspend or terminate your account.

4. Products

We strive to display product details as accurately as possible but do not guarantee that product features, colors, or specifications will be entirely accurate. All products are subject to availability and price changes.

5. Purchases and Payments

You agree to provide current and accurate purchase information and authorize us to charge your payment provider for the order total, including any applicable shipping fees.

We reserve the right to refuse or limit any order at our sole discretion.

6. Return Policy

Please refer to our Return Policy for detailed information on returns and refunds.

7. Prohibited Activities

You may not use our services for any unlawful purpose. This includes but is not limited to:

• Data mining or scraping without permission

• Engaging in fraud or deceptive practices

• Transmitting viruses, spam, or malware

• Violating intellectual property rights

• Harassing or threatening users or employees

8. Third-Party Websites and Content

Our services may contain links to third-party websites. We are not responsible for their content, privacy practices, or any transactions made on those websites.

9. Services Management

We reserve the right to monitor and manage our services, including removing or restricting access to any content that violates these terms.

10. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and share your data.

11. Term and Termination

We may suspend or terminate your access to our services at our sole discretion, without notice, for any reason, including violation of these terms.

12. Modifications and Interruptions

We reserve the right to modify, suspend, or discontinue our services at any time. We are not liable for any loss or inconvenience caused by service interruptions.

13. Governing Law

These terms are governed by the laws of Orange County, California. Any disputes will be handled in the courts of Orange County, California.

14. Dispute Resolution

Informal Negotiations: Parties agree to attempt to resolve disputes informally before resorting to arbitration.

Binding Arbitration: If unresolved, disputes will be resolved through binding arbitration under the American Arbitration Association (AAA) rules.

15. Limitations of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services.

16. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, losses, or damages resulting from your use of our services.

17. Electronic Communications

By using our services, you consent to receiving electronic communications from us.

18. California Users and Residents

If your complaint is not satisfactorily resolved, you may contact the California Department of Consumer Affairs at (800) 952-5210.

19. Contact Us

For any questions regarding these legal terms, please contact us at help@concreteorchids.com.