Return Policy

Eligibility

All orders are eligible unless otherwise stated in the product description. Please initiate return within 30 days of delivery.

Items must be in brand new, unworn condition. Items that fail to qualify will be returned to the customer.

 

How to Return

Mail us your item(s) using whichever shipping method the buyer prefers.

 

Timeline on Returns

Your return will be processed after delivery. If there are any issues with your return, we will contact you through email.

 

Method of Return

The buyer will choose whichever shipping method they prefer. We do not require the package to be returned in the original packaging. The buyer is responsible for covering return shipping costs only if the item(s) is not defective.

If the item(s) was defective on delivery, please contact us at help@concreteorchids.com within 30 days of delivery for a 100% full refund.